Hotchillee Premium Members can access a 15% discount on Hotchillee Kalas kit. If you are a Premium Member make sure you are logged in and you will find your discount code on the Membership Benefits page.
If you are not a Premium Member, join the gang!
The right size of gloves can be easily determined based on the palm circumference. If in doubt we encourage you to contact us via the Hotchillee App or email firstname.lastname@example.org.
If you order the wrong size, then we will only swap for a different size if we have it in stock. You are responsible for ensuring the correct size is ordered.
Standard postage is tracked 2nd class Royal Mail which usually takes between 3 to 4 days for the UK.
Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
For our full delivery and returns policy please click here.