What happens if there is a local lockdown that affects me travelling to the event?
If the area/country where you live is under a local lockdown, we would expect you to follow the guidelines from the relevant authorities. If these guidelines include advice not to travel to another area or country, which makes your attendance impossible we will review with the intention to transfer your entry as a credit to another Hotchillee event in 2021 or 2022.
What happens if I test positive or I am forced to self-isolate ?
If you test positive for COVID-19, or are forced to self-isolate within 10 days of the start of the event you will need to email us at info@hotchillee.com with evidence. We will review with the intention to transfer your entry as a credit to another Hotchillee event in 2021 or 2022.
What happens to the travel I have booked for an event if I can’t make it or the event is cancelled due to COVID-19?
Unfortunately travel is not covered by us. We encourage everyone to take out appropriate travel insurance which includes COVID-19 cover.
What happens if the whole event is cancelled due to COVID-19?
If Hotchillee is forced to postpone a Multi-Day Event in 2021 due to the COVID-19 pandemic you’ll automatically be transferred to the new date. If you’re not able to make the new date you’ll be able to use your entry, including any optional extras, as a credit against another Hotchillee Multi-Day Event in 2021 or 2022. If this credit is not used by 31 July 2022 you’ll be entitled to a cash refund.