Who manages the ride?
The ride is managed by the Commissaire and ultimately the Event Director. Any decision by the Event Director is final.
Who can enter?
Anyone 18 years or older on Sunday 1 March 2020 may enter. If you are in doubt as to your fitness then you must have a medical check-up first.
What kind of bike may I ride?
The event is restricted to modern roadworthy road bicycles only. No tandems or mountain bikes. If you are in any doubt then contact the organisers whose decision is final. The ride takes place on tarred or cobbled roads.
If you are using disk brakes you must inform us no later than 18/02/2020 so that we can notify the mechanics and ensure we have the correct spare parts for you. Note that no bicycle is permitted to have unconventional handlebars including triathlon bars, aero bars, clip-ons, prayer bars, and cow bars.
Note that no bicycle is permitted to have unconventional handlebars including triathlon bars, aero bars, clip-ons, prayer bars, and cow bars.
Can I hire a bike in SA?
The demand for renting bicycles in Cape Town at this time will be very high due to the Cape Town Cycle Tour, so if you are interested in this option we suggest you book quickly. We recommend Franschhoek Cycles www.franschhoekcycles.co.za, tel: +27 (0) 21 876 4956
What are the average speeds?
There will be a minimum of three groups based on both ability and experience.
- Group 1: Rolling course average speed 29km/h+ for 150km
- Group 2: Average speed 27-28km/h for a rolling 150km
- Group 3: Average speed 25-26km/h for a rolling 150km
By rolling course we mean tarred roads with hills, not mountains.
Where do I store my bike and bike box?
Your bikes should be stored at your hotel or guest house. Empty bike boxes should be left at the Rider Briefing on Sunday 1 March and they will be taken and stored securely in a warehouse. Bike Boxes will be returned to you at the finish location in Cape Town on Thursday 5 March.
How will my luggage and bike box be repatriated to me in Cape Town?
Any luggage will be transported from the Gordon’s Bay to the finish location on Thursday 5 March. Your empty bike boxes will also be returned to you at the finish venue. If you have a non-participating partner with you on the event we will bring them back to the finish in Cape Town to greet you.
What do I wear?
Helmets complying with international safety standards are compulsory for the duration of the ride. Closed cycling shoes (no fancy sandals), shorts and jerseys are also recommended for your safety. Flat pedals and trainers are not permitted.
It is recommended that you take 4 sets of cycling kit and a plastic bag for the dirty clothes! At this time of the year in Western Cape the daytime temperature is 25-35 Deg Celsuis. Bear in mind that the morning can be cooler.
Be sure to include a lightweight rain jacket – with global warming you never know! Post riding, (and evening wear) dress is casual.
Personal Stereos and Headsets
For safety reasons they are not permitted whilst riding.
If you require items during the day please use the Musettes as provided by the service vehicle.
Cyclists must ensure that their bags are labeled with their names and addresses. Every care will be taken to ensure that the bags are safeguarded. However, cyclists are advised not to leave expensive, valuable items in their bags, as the organisers cannot take responsibility for any losses.
We will have a lost property box located next to the “Information” banner. Please place or retrieve lost property from here. Lost property will be kept for 1 week after the event, and thereafter donated to charity. Any postal or couriered returns will be charged for.
Do we have mechanics?
Yes we have a full mechanics service for each group. This service headed up by HotChillee’s Head Mechanic Graeme Freestone-King. The service runs from fully fitted vans and thus most repairs will able to be facilitated. The service is available to deal with bike repairs/failures and problems. There will also be spare bikes and numerous spare wheels. The service aims to cover the variety of wheel combinations covering 10 and 11 speed groupsets, disc and rim brakes, but outside of this standard we may not be able to offer on-the-road repairs. If you are in any doubt about the suitability of your bike then contact firstname.lastname@example.org
The rear hanger finesse
When travelling we recommend that you take a spare rear hanger for your bike. These days there are literally thousands of variations and you many find that having a spare whilst travelling gets you out of a tricky situation!
What happens if I puncture?
Let’s hope that you do not puncture! Please try and ensure that you are using new tyres and tubes as this greatly reduces the chance of puncture. Let the group know that you have punctured. Let your support van know that you have a puncture.
If you have lost the group, the support van will drop you off with the group again.
There may of course be a situation with loads of punctures for whatever reason. Thus be sure to carry one tube and CO2 canister at least, so that you can effect the repair yourself. We strongly recommend your bike is fully serviced before the event.
How do I pay for tubes, spares etc used?
We use a “chit” system. All you need to do is sign for the items and your credit card will be charged after the event. In order to use this service you will need to sign a form at Sign On acknowledging that you will be using this service.
Where do I keep my sun cream, wallet, and other small items?
The support van will have musettes available. These are small bags. You can keep items that you may wish to access during the day in this bag, and it will be kept in the support van. It might be useful to keep a dry top etc in the musette.
What about lunch and nutrition on route?
Each day we have a lunch stop. Lunch is included and consists of endurance related foods. We have a very small amount of PowerBar products available to purchase at Sign On so please bring nutrition for the ride itself.
What is the Festival Ride?
The final day (Thursday) is a fun ride back to Cape Town with rolling road closures and a great drinks reception at the finish on the waterfront. A great emotional entrance into Cape Town, with Table Mountain as a magnificent backdrop it leaves a lasting impression. With many more charity partners joining us it is great way to end off the testing previous days and get to know more people.
How can I ride the Cape Town Cycle Tour?
Join HotChillee at the world famous Cape Town Cycle Tour (formerly known as the ‘Argus’) on Sunday 8th March. As a HotChillee Cape Rouleur 2020 rider you are guaranteed seeded entry which means an early start time to avoid the masses.
Also available to purchase is the exclusive Tsogo Sun VIP hospitality. Here you will be treated to the very best post race experience, where you can rub shoulders with your fellow Cape Rouleur riders, celebrities, pro riders and of course the HotChillee Ride Captains and crew! Hospitality places are limited and on a first come first served basis.
You will be able to purchase your seeded entry and VIP hospitality package later this year when the registration opens for the 2020 CTCT. We’ll email you your link to register as soon as places are available.
How can I book accommodation after the event so I can ride the Cape Town Cycle Tour?
The HotChillee crew and Ride Captains stay at the Tsogo Sun Cullinan Hotel, Cape Town. To assist you with your accommodation needs from Thursday 5 March we recommend email@example.com.
What Insurance guidelines do you have?
We ask that all riders take out travel insurance and recommend our Insurance Partner One Pro Insurance. Travel Insurance and/or Medical Aid details must be added to your Waiver document and presented at Sign On.
What happens if I need to cancel my entry?
If for any reason you need to cancel your entry you are able to nominate a substitute for your place and we will refund your entry less a £200 administration fee for a completed substitution. You are able to substitute your place up to 31 days prior to the event Sign On date. If you elect not to substitute your place but still wish to cancel you will receive the following refund:
17 Weeks + before the start: 66% of the full entry fee13-16 weeks before the start: 33% of the full entry fee 0-12 weeks before the start: 0% of the full entry fee
If, in the case of paying by instalments, the full entry fee has not been paid at the point of cancellation, you will receive the following refund:
Less than 34% of entry fee paid: £0 refund, more than 34% of the entry fee paid: you will receive the amount paid less 34% of the entry fee.
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In some circumstances it may also be possible to defer your place for 12 months. You can only defer once, and once your place is deferred it is non-refundable.